George’s Point of View
Time goes by quickly but not quickly enough when you are dealing with grief and mourning a loved one. Was it only two years ago? In 2007, on July 17, 187 people in Porto Alegre boarded a Tam Airlines Airbus A320. For six of them, it was just another day at work. 187 of them had plans in São Paulo, Brazil. There were also a dozen others already in Sao Paulo who were going about what they thought would be a normal day–but it was the last day of their lives.
On July 17, people filled out their date books, never knowing it would be for the last time. They made phone calls, packed suitcases, shook their heads over the rising cost of gasoline.
On July 17, husbands and wives and children parted at their doors or at the airport, said their goodbyes, had hugs and kisses as they went off to work, on business trips or on vacation, never knowing that this kiss, this hug, this goodbye was the final goodbye.
I know these families. I have sat in rooms with you, listening to your voices break as you recall those you lost. To many people, July 17 may be just a day, but as for you, I have seen on your face tears that will never dry. Those who were lost on that Tam flight will always be remembered on this sad day. President Lula may have ordered four days of mourning, after which the rest of the world moved on; but there are 199 families for whom the days of mourning will never end.
For you, July 17 will always wear a face.
What is there to say to those 199 lives that have left holes in the world?
We remember you. We remember you. We remember you.
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A word to #MH370 Families on the limitation of words
A word to the families on the limitation of words.
Pain has an end, but love interrupted has no end.
If I could hold your hand, I would. Physics won’t let me reach through the page to hold your hand. I can not reach though the screen. I cannot whisper in the ear of all the families that I am here for you, even though here means a world away.
If there is a time for all things, then now is the time to cry. Cry till all the tears are gone; then tomorrow there will be one less tear to cry, and the following day, one less. Until nothing is left but the rainbow of memory.
The outpouring of empathy crosses nations. All the others who have known loss are sharing your grief. Grief is not one of those weights reduced by the number of shoulders bearing it. There is no way out from under grief—the only cure is living through it into the time of healing. So whatever it takes to choose life, let the healing begin. I know these words are less consolation than a kind touch, less than someone sitting beside you, holding your hand, providing a shoulder, an ear, a heart. You need not be desolate, alone, circling in on yourself. Mend what can be mended. When you need to speak, offer an ear. When you need help, offer a hand. Remember, this too shall pass. Remember what was good and celebrate it. Remember what was real, and let all else fall away. Let your heart be lifted. Let it be lighter from this moment on.
Spatial Disorientation-in the pilot, or in the head of the investigator
Donald Estell attempted to land the 21-year-old, single-engine Piper aircraft in challenging conditions, (on its second approach to St. Louis Downtown Airport in Cahokia) but instead, struck a house. The crash that ended the life of 65-year-old Estell of Clayton, Mo., and Robert Clarkson, 77, of Belleville has been attributed to pilot error by a June 27 report by the NTSB. The crash occurred on Feb 21, 2010, and it happened (according to the NTSB) because of spatial disorientation.
A pilot who loses his orientation, and whose proprioception (perception of direction) is compromised is described as suffering from spatial disorientation. Most useful for maintaining orientation is an external visual horizon, which helps maintain the sense of “up and down.”
We know that spatial disorientation is a real condition. It is also one of several “pilot error” causes that officials point to when they can not figure out why an otherwise airworthy (or supposedly airworthy) plane crashes.
There are cases rightly or wrongly attributed to spatial disorientation, for example, the Ethiopian Airlines Boeing 737 that spiraled into the sea off Beiruit; the May 12 2010 Afriqiyah Airlines Flight 771 crash where the pilot undershot the runway on approach to Tripoli; and the July 28 2010 Airblue Flight 202 which crashed in the Margalla Hills on an ILS approach to the opposite runway 30.* There are events attributed to spatial disorientation when it may or may not be a factor, and may or may not be the only cause. Even when it does occur, it is usually in combination with something else, such as foggy weather which obliterates the horizon, radar failure, cabin pressure loss (the sudden loss of pressure can cause a pilot to lose consciousness.)
Families who have lost loved ones in airline crashes rely on investigations to determine what systems failed, and what went wrong that caused the crash. It is the solemn duty of investigators (like those in the NTSB) to sort through the wreckage, and analyze the black boxes to determine to the best of their ability what went wrong. The final report is usually the result of a year or several years of intensive study and research. It is usually the more responsible or determined investigators who do not settle for a spatial disorientation cause blaming the pilot, but who look beyond it to find the underlying factor—the radar failure, or system failure, or pressure leak or faulty automatic pilot—that instigated the disorientation.
*See Comment
Airbus Design Flaws Forced Pilots into Bad Decisions
In George’s Point of View
In the operation of the Airbus 330, a percentage of man-made decisions are taken away from humans in the cockpit. When you closely consider the Air France Airbus Flight 447 crash, it is easy to see that bad pilot decisions occurred when the pilots were not getting accurate feedback about what was happening. In old programmer lingo, this is “garbage in-garbage out.” And, unfortunately, when the data comes out of a computer, people tend to believe it, especially pilots in a falling plane, whose lives rely on that particular “garbage.”
Sure, mistakes were made. The pilot retired, leaving the cockpit to the copilots. If he had stayed in the cockpit, none of this would have happened.
Of the two remaining co-pilots, one still should have realized the other’s mistaken attitude (flying at a nose-up attitude with falling speeds.) Even something as basic as tandem cockpit control (where the flight controls move in tandem in the left and right cockpit), would have revealed to the second co-pilot what the other pilot was doing. But cockpit controls in the A330 are asymmetrical, and move independently.
If one co-pilot had caught that the junior co-pilot was flying at the nose-up attitude while the speed was dropping, none of this would have happened.
Not only did the failure of pitot tubes (the malfunctioning equipment that reads/relays airspeed) occur when they iced up, any failsafes that should have kicked in, didn’t. Thales Pitot tube icing was a known factor prior and considered by Airbus an “optional” fix. Because these tubes were frozen (iced over) airspeed data was incorrect.
If Airbus had demanded that the flawed Thales pitot tubes be replaced, the airspeed data would have been correct, and none of this would have happened.
The plane flew for a while with falling speeds, nose up. Then, the idiosyncrasy of the stall warning alarm system kicked in. When airspeed slowed too much, the warning went off, but when it slowed even more, it stopped. The pilots were in a feedback deadzone. Flying at a crawl, the warning quit. Speeding up from a crawl to slow turned set the warning off again. So when they tried to increase to the proper speed, the stall system went off.

If the stall warning system had been calibrated to go off at dangerously low speeds and keep going off until proper flight speed was attained instead of indicating to the pilots that they were wrong to increase the speed, then none of this would have happened.
It is a given that correct data and feedback are essential to a pilot. In the Airbus 330, the underlying design failed to provide accurate data and feedback. Could any pilots fly a plane if they did not know what is happening? It all comes down to a whole integration of synchronicity: a coetaneous concurrence of problems and failures converged on the pilots at once. Pilot error alone does not a crash make. Not even on an A-330.
The Callous Abandonment of Air France Flight 447

It’s difficult for me to comprehend why we cancelled earlier searches. I’m certain we do not have any new technology now that we didn’t already have 2 years ago. The subs used have been gradually fine-tuned, but not significantly in the past two years.
It is common knowledge now that the Woods Hole Oceanographic Institute team, running a couple of AUVs (Autonomous Underwater Vehicle) Remus 6000’s were barely a week into the fourth search when they discovered the location of pieces of the wreckage of the fallen Airbus, flight 447 in an area thought of as an underwater “Himalayas”. Mike Purcell, Senior Engineer of the Woods Hole team, has attributed the discovery to the ability of the Remus being able to submerge to 6000 meters (which means being able to follow the underwater mountain range cliffs, ravines, and slopes); and to the decision to start close to the last known position of the plane.
I do wonder why this was the fourth search; there should have been only one— a single search that continued until the wreckage was found.
Maybe there is no correct time to be critical, and if I am critical, it is not of the search team who did a splendid, if not all but impossible job, in finding the wreckage. It is entirely the human effort that made the difference, because although the AUVs are autonomous, they are not truly intelligent. They had to be daily programmed, and with three units running, this means three times the (sonar) data had to be daily downloaded, processed and analyzed. The team learned how to deal with managing the challenging demersal topography, and reading the visual output which were sonar abstractions that look like etch-a-sketch scribbles. The expert on board analysts had 15 years of experience in interpreting this data.
For the search team, I have only praise.
My point of criticism is for the decision makers, and it is founded on behalf of concern for the families.
We are hearing how well preserved the remains were, due to the temperature and water pressure. We are hearing about how only some of the remains were retrieved.
Why only some?
All the bereaved families should have the right to retrieve their loved ones. All of the families should have the right to place their loved ones in a known and tangible resting place.
It is a chilling callousness on behalf of the planners to advise their team to knowingly leave behind even so much as a single hair, if that hair was known to be that of one of the victims. The decision betrays a chilling callousness; an act of deliberate abandonment. It reminds me of those all fallen into a “deep place…where the sun is silent”, in Dante’s hell. “Abandon all hope, all ye who enter here.”
And now, we’re back to where we started, only worse. Many bodies were not recovered. Are they lost forever?
I can all but guarantee you that the future holds some grisly Titanic/Disney-esque treasure-seeking macarbre (or sugared) revisitation of the tragic ground, private touring expeditions seeking out the latitude and longitude, with camera, wallet, and catching net in hand. Movie rights and treasure hunters-a marriage made in hell, or Hollywood.
This is no Dante’s tale. For the bereaved families there will be no poetic justice. They will live knowing forever that their loved ones were found…came this close to being returned…and left behind, if not in the nine circles of hell, then across the oceans in that “deep place…where the sun is silent” and all hope abandoned.
The NTSB Sends Two Alerts on the 787 Post Flight Fire in Boston
First, it does appear that there were two different 787 events at Logan. One was a fire that came about due to overheating and explosion of a battery in a lower bay. Both of the reports below refer to the same event, which grounded the plane. The second event was either a fuel leak or overfueling, which only delayed and did not cancel a different flight four hours while the problem was fixed.
My criticism is that it APPEARS we are moving too quickly because what is surfacing are minor events that could lead to major events. A battery fire could cause a plane crash, especially on a transatlantic flight. I would like to feel confident that Boeing will easily handle any battery or electrical problem as one of those new plane new plane glitches that one might consider teething. And if this problem “dogs” Boeing shares (as one headline indicates), then better that it dog shares than kill 400 people.
Here are the NTSB press releases regarding the Dreamliner Battery Fire. The first one…
NTSB INVESTIGATORS LOOKING INTO BOEING 787 SMOKE EVENT IN BOSTON
Jan. 7, 2013
WASHINGTON– Investigators with the National Transportation Safety Board are gathering information regarding reports of smoke aboard a Boeing 787 at Boston’s Logan Airport today.
The Japan Airlines 787 was on the ground and empty of passengers at the time of the incident.
The NTSB has dispatched an investigator to Boston. Based on a review of the factual information gathered, the NTSB will determine the extent of its investigation.
and the second one…
NTSB PROVIDES INVESTIGATIVE UPDATE ON BOEING 787 FIRE INCIDENT IN BOSTON
Jan. 8, 2013
WASHINGTON – The National Transportation Safety Board today released an update on its formal investigation of Monday’s fire aboard a Japan Airlines Boeing 787 at Logan International Airport in Boston. There were no passengers or crew on board at the time. One firefighter received minor injuries.
In addition to an investigator already on scene who visually inspected the airplane last night, the NTSB has sent two additional investigators to Boston and formed investigative groups to look at airworthiness and fire and airport emergency response. Senior Air Safety Investigator David Helson has been designated as the investigator-in-charge.
Parties to the investigation are the Federal Aviation Administration and The Boeing Company. In addition, the Japan Transport Safety Board has appointed an accredited representative and Japan Airlines will assist the JTSB as technical advisors.
Initial investigative findings include:
• The NTSB investigator on scene found that the auxiliary power unit battery had severe fire damage. Thermal damage to the surrounding structure and components is confined to the area immediately near the APU battery rack (within about 20 inches) in the aft electronics bay.
• Preliminary reports from Japan Airlines representatives indicate that airplane maintenance and cleaning personnel were on the airplane with the APU in operation just prior to the detection of smoke in the cabin and that Boston Logan Airport Rescue and Fire Fighting were contacted.
• Rescue and fire personnel and equipment responded to the airplane and detected a fire in the electronics and equipment bay near the APU battery box. Initial reports indicate that the fire was extinguished about 40 minutes after arrival of the first rescue and fire personnel. One firefighter received minor injuries.
Here is the 2nd NTSB Press Release:
Maintenance is Key to Aviation Safety
Inevitably into my business life flows discussion of (aviation-oriented) sequestration, the closing of traffic control towers, and how this will inevitably lead to more aviation accidents.
Yes, I agree with Harrison Ford’s comment that accidents are going to happen. But that prediction leaves a lot unsaid.
Cutbacks in other places, cutbacks in maintenance budgets, in the number and quality of inspections and maintenance personnel are going to be just as lethal.
Turn on your mind’s eye and picture the air traffic situation as you would on the ground in your car. Suspended towers are like suspended traffic lights. Picture what would happen if intersections were eliminated, forcing traffic from smaller streets to the larger intersections that are already overburdened with traffic. Into this already overburdened traffic situation, maintenance shortfalls make the problem even worse.
You have older, poorly maintained vehicles in the flow of traffic, and they’re falling apart, causing crashes and pileups. On the ground, they cause disaster. More so, falling from the sky.
Maintenance is a complicated thing, because even the perfect man-made thing is subject to the laws of physics.
The most perfect plane would decay over time even if it were not flown. So of course, even the best maintained vehicles are subject to fatigue. And not everything is maintained to “perfect” standards. Believe me, I see this first-hand, as I fly.
When the first commercial planes were built, who would have guessed planes would be required to fly for so long, so continuously and over such distances. It’s miracle enough that a machine can get people off the ground at all, much less doing it continuously for twenty years.
As fleets age, you have rivets flying all over the place when there is metal fatigue. Especially with older planes, metal fatigue will be increasingly the cause of future plane crashes. There are two choices: 1) old planes will be automatically junked (unlikely to happen in our increasingly green society) or 2) extreme comprehensive and manditory testing must be put in to place. This testing-maintenance can not be cut back.
I don’t mean put in to place after an event. I mean in place to prevent an event. To be able to get the plane in the air in the first place, most components of plane have been studied to the breaking point already. That is the kind of knowledge that must be applied to maintenance schedules. Get those parts replaced well before they become the weakest link.
MAINTENANCE is where it is. You can see the decay on the inside, on the parts that don’t matter much for flight safety. The seats on a plane break apart. Window shades won’t close. They are stuck up there somewhere, and if you try and force them, they break. (Just think of what frailties develop in crucial components that the passenger can’t see.)
The metal on a plane degrades in the same way. (Engineers have a name and formula for it: Paris-Erdogan law.) If you sit on the wing of an airliner that you know is 20+ years old—such as the plane I was on yesterday from New York—and you encounter turbulence—as we did—any passenger stuck on that plane can’t help but look in disbelief at wings that are bobbling up and down and flexing like a preschooler’s teeter totter. Here’s the question you don’t want to ask yourself at 20,000 feet: are the wings going to stay put? Are they going to flex and flex and flex like a metal clothes hanger bending till it breaks? How do wings not come off the aging plane?
I’m not accepting of the fact that crashes will happen. That’s too easy to say. It is pure negligence to accept oncoming disaster and do nothing to avert it. We can’t just let it ride. The aviation industry must remain proactive, no matter the cost.
It’s like the poor horse in Central Park. The older he is, the more maintenance he requires to keep from collapsing as he pulls the buggies and sometimes heavy bodies of those in the carriage. He needs to be fed better, to have water more often, to have a pasture to enjoy, and other horses available where he can socialize. Though the needs of a living creature differ from those of a machine, it goes without saying that both will thrive better with love and care than without.
Maintenance is key. First-class maintenance. Constant, consistent, perpetual maintenance. It is not adequate to rely on the pilot alone to do his walk around of the aircraft prior to take off. Sure, the pilot should do his visual, but his walk should be preceded by the maintenance specialist. The experts must scrutinize, inspect, examine, and put the plane through its paces.
Especially the aging plane.