What: Fuel truck drives into a parked Delta MD-88 scheduled to fly to Fort Lauderdale
Where: LaGuardia
When: Feb 13, 2011
Who: 106 passengers, 5 crew
Why: The Delta MD-88 was parked when the fuel truck struck it at an unreleased rate of speed. The wing was damaged, and the flight was cancelled. The truck sustained damage, and the driver was hospitalized. No one aboard the jet was hurt.
SkyMiles members gain new industry-leading benefit
Feb 15, 2011
ATLANTA, Feb. 15, 2011 /PRNewswire/ — Delta Air Lines (NYSE: DAL) today announced it has eliminated the SkyMiles mileage expiration, creating a new industry-leading benefit for all members. This program change is effective for all accounts as of Jan. 1, 2011, and makes Delta the only major U.S. carrier without mileage expiration.
Previously, miles expired 24 months after a member’s last qualifying mileage activity, which required a member to earn or redeem miles within that period.
“Now that our massive frequent flyer program integration is complete, we are focused on smart ways to improve the SkyMiles program for all members,” said Jeff Robertson, Delta’s vice president – SkyMiles. “We know how much customers value their miles, so eliminating mileage expiration is a major win for them. This is yet another benefit that sets us apart from the pack, making Delta a clear leader in loyalty program benefits.”
This change is the latest of several enhancements made to the SkyMiles program in the last year including the new Diamond Medallion tier with complimentary lounge access and Rollover Medallion Qualification Miles. These features complement other recent changes such as the elimination of all award redemption fees and a free first checked bag on Delta flights for Gold, Platinum and Reserve Delta SkyMiles credit card holders from American Express.
Members can look forward to more in 2011, including significant improvements to delta.com such as an upgraded award travel calendar, improved booking process and better flight information displays. Additionally, Diamond, Platinum and Gold Medallion members can expect several new benefits when flying select alliance partner airlines – including Air France, KLM, Alitalia and Alaska Airlines.
Now in its 30th year, SkyMiles is one of the longest-running and most successful loyalty programs in the travel industry. Last year, frequent flyers redeemed more than 264 billion miles in the SkyMiles program for more than 12 million award redemptions. In 2010, 8.3 percent of revenue miles flown on Delta were for award travel. Delta offers more ways to redeem frequent flyer miles than any other airline, including airline tickets, mileage upgrades, car rentals, hotel stays, Delta Sky Club memberships, merchandise and more than 30 types of gift cards. SkyMiles was named “Best Domestic Frequent Flyer program” for 2007 through 2010 by readers of Executive Travel magazine and “Best Frequent Flyer Program” for 2006 through 2010 by Business Traveler magazine. For more information on the SkyMiles program, Medallion status and mileage redemption options, visit delta.com/skymiles.
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 357 destinations in 66 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits. The rules are subject to change. To review the rules, please visit delta.com/memberguide. Taxes for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is booked. Award Travel seats are limited and may not be available on all flights or in all markets. Alliance partner airline benefits subject to change and subject to the terms and conditions of each partner. Offers and benefits subject to change without notice.
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What: Shuttle America/Delta Embraer ERJ-175 en route from Chicago to New York
Where: New York
When: Feb 4th 2011; 20:57
Who: 1 injury
Why: While en route, the flight encountered severe turbulence, injuring one person aboard.
It is not indicated if that individual was an unbuckled passenger or a crew member.
The flight did not divert, but continued to make a normal landing at La Guardia.
Investment builds on plans to install full flat-bed seats in BusinessElite, enhanced in-flight entertainment on all international widebody aircraft
ATLANTA, Feb. 7, 2011 / — Delta Air Lines today announced a major investment in its international fleet with plans to introduce a premium economy section – “Economy Comfort” – on all long-haul international flights in summer 2011. The new seats will feature up to four additional inches of legroom and 50 percent more recline than Delta’s standard international Economy class seats.
The product, which is similar to upgraded Economy services currently available on flights operated by Delta’s joint venture partner Air France-KLM, will be installed in the first few rows of the Economy cabin on more than 160 Boeing 747, 757, 767, 777 and Airbus A330 aircraft by this summer.
Customers who have purchased an international Economy ticket on Delta will be able to choose Economy Comfort seats for an additional fee of $80-$160 one-way through delta.com, kiosks and Delta reservations beginning in May for travel this summer. Complimentary access to Economy Comfort seats will be available to all SkyMiles Diamond and Platinum Medallions; up to eight companions traveling in the same reservation with Diamond and Platinum Medallions; and customers purchasing full-fare Economy class tickets. Gold and Silver Medallions will enjoy 50 and 25 percent discounts on the Economy Comfort seat fees, respectively.
“Just as Delta is investing in BusinessElite, which is among the industry’s most competitive premium products, it makes sense to offer enhancements to our Economy Class service that provide additional comfort,” said Glen Hauenstein, Delta’s executive vice president – Network Planning, Revenue Management and Marketing. “Economy Comfort is one of many elements Delta is committed to delivering to our customers as part of a more than $2 billion investment we are making in the air and on the ground to improve the customer experience and position Delta as a leader in customer service.”
In addition to more leg room and recline, customers seated in Economy Comfort will board early and enjoy complimentary spirits throughout the flight. These benefits are in addition to Delta’s standard international Economy class amenities, including complimentary meals, beer, wine, entertainment, blankets and pillows. In-seat power will also be available on aircraft equipped with personal entertainment systems which come with free HBO programming and other for-fee content(1). The seats will be designated with a specially designed seat cover.
Full flat-bed seats on all international widebodies by 2013
In addition to investing in the international Economy cabin, Delta today announced it now plans to install 34 horizontal flat-bed BusinessElite seats with direct aisle access in each of its 32 Airbus A330 aircraft by 2013. With this announcement, Delta now plans to offer full flat-bed seating in BusinessElite on all international widebody flights, or more than 150 aircraft, by 2013.
Business Elite
The new A330 seat, manufactured by Weber Aircraft LLC, will be 81.7 inches in length and 20.5 inches wide, similar to the flat-bed product currently offered on Delta’s 777 fleet. It also will feature a 120-volt universal power outlet, USB port, personal LED reading lamp and a 15.4 inch personal video monitor with instant access to 250 new and classic movies, premium programming from HBO and Showtime, other television programming, video games and more than 4,000 digital music tracks.
Today’s announcements are the latest in Delta’s previously announced plan to invest more than $2 billion in enhanced global products, services and airport facilities through 2013. In addition to adding the Economy Comfort product and offering full-flat bed seats on its entire international widebody fleet, Delta is upgrading its domestic fleet with more First Class seats and in-seat entertainment; adding personal, in-seat entertainment for both BusinessElite and Economy class customers on all long-haul international flights; adding in-flight Wi-Fi service to all domestic aircraft with a First and Economy class cabin; and building new terminal facilities for international customers at its two largest global gateways – Atlanta and New York-JFK.
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 357 destinations in 66 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
(1) HBO programming to begin in July 2011 on select aircraft with personal video-screens; In-seat power and personal entertainment being installed through 2013
Economy Comfort seating will be offered on Delta’s Boeing 747, 757, 767 777 and Airbus A330 aircraft flying long-haul intercontinental routes between the U.S. and Europe, Asia, Africa, Australia, the Middle East and South America (Lima, Brasilia, Rio de Janeiro, São Paulo, Buenos Aires and Santiago only). Economy Comfort seating is limited and may not be available on all flights. The Economy Comfort Medallion travel companion benefit is applicable for up to eight companions traveling on the same reservation as the Medallion member. Group reservations are not applicable. For companions of Gold Medallion members, fees apply per seat. All SkyMiles program rules apply to SkyMiles program membership, miles, offers, mile accrual, mile redemption and travel benefits, respectively. To review the rules, please visit Membership Guide & Program Rules.
Five-year initial agreement will generate maintenance synergies for both companies; TechOps to provide engine overhauls, parts support, consulting services to growing GOL
ATLANTA, Feb. 3, 2011 — Delta Air Lines’ maintenance division, Delta TechOps, has entered an exclusive maintenance, repair and overhaul (MRO) partnership with GOL Linhas Aereas Inteligentes S.A. , the largest low-cost and low-fare airline in Latin America. As part of the five-year deal, which includes an additional five-year option, Delta TechOps will provide engine overhauls for a minimum of 50 percent of GOL’s CFM56-7 engines and maintenance services for various parts and components on GOL’s fleet of Boeing 737NG aircraft.
Delta TechOps also will provide consulting services related to maintenance workflow planning, materials and facility optimization, and tooling support and will assist GOL with its efforts to secure FAA Part 145 Repair Station Certification. In addition, GOL will assist Delta with some line maintenance services for Delta aircraft with extended ground time in Brazil.
“The men and women in Delta TechOps are the most skilled and knowledgeable in the industry,” said Tony Charaf, president – Delta TechOps. “This partnership with GOL gives us a special opportunity to join hands and share our talents and expertise with another airline, while strengthening our ties in the South American market and extending our global MRO footprint.”
“This partnership aims at further improving GOL’s low cost structure as well as the quality of its state-of-the-art maintenance center located in Brazil,” said Constantino Junior, GOL’s Founder and CEO. “We are proud to work with Delta TechOps.”
Since establishing a third-party maintenance business a decade ago, Delta TechOps has grown its global customer base to include 150 customers and more than $500 million in annual revenues. The business is an important part of Delta’s efforts to diversify its global revenue base through ancillary businesses such as Delta Cargo, Delta Private Jets, Delta Global Services and MLT Vacations.
About GOL Linhas Aereas Inteligentes S.A.
GOL Linhas Aereas Inteligentes S.A. (NYSE: GOL and BM&FBOVESPA: GOLL4), (S&P/Fitch: BB-/BB-, Moody’s: Ba3), the largest low-cost and low-fare airline in Latin America, offers more than 900 daily flights to 59 destinations that connect all the important cities in Brazil and 14 major destinations in South America and Caribbean. The Company operates a young, modern fleet of Boeing 737 Next Generation aircraft, the safest and most comfortable of its class, with high aircraft utilization and efficiency levels. Fully committed to seeking innovative solutions through the use of cutting-edge technology, the Company – via its GOL, VARIG, GOLLOG, SMILES and VoeFacil brands – offers its clients easy payment facilities, a wide range of complementary services and the best cost-benefit ratio in the market.
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What: Delta/Pinnacle Airlines Canadair CRJ-440 en route from Columbia,MO to Memphis,TN
Where: Memphis
When: Jan 29th 201
Why: On approach to Memphis International Airport, the flight incurred a bird strike. The flight made a safe landing.
Celebration includes christening of Delta Boeing 777 as the “Spirit of Atlanta”
Jan 21, 2011
ATLANTA, Jan. 21, 2011 — When Lynda Lloyd boarded her first Delta Air Lines flight in Atlanta as a flight attendant in 1964, the airline had recently become the first commercial carrier to fly across the country in less than three hours and had just launched the industry’s most sophisticated electronic reservations system, all under the watchful eye of company founder and then-chief executive C.E. Woolman.
Today, Lloyd, Delta’s most senior employee who lives and works in Atlanta, will join hundreds of her fellow Atlanta-based employees as well as elected, community and business leaders from across Georgia to mark the airline’s 70th anniversary as Atlanta’s hometown airline.
A Delta Boeing 777-200LR aircraft used to connect Atlanta nonstop to cities such as Tokyo, Dubai, Johannesburg and Tel Aviv, will be christened as the “Spirit of Atlanta” during a celebration at Delta’s massive Technical Operations Center, adjacent to Hartsfield-Jackson Atlanta International Airport and in the shadow of the $1.4 billion Maynard H. Jackson Jr. International Terminal currently under construction.
Delta (NYSE: DAL), today among the largest airlines in the world, was a small carrier focused on the Southeast when it moved its headquarters from Monroe, La., to Atlanta in 1941. In the decades that followed, Delta built the world’s largest connecting hub in Atlanta, and for more than two decades has remained Georgia’s largest private employer and a major economic force in the region.
With 25,000 employees based in Atlanta, Delta is estimated to pump more than $25 billion into the local economy, and is a major contributor to key community organizations, including the Grady Health Foundation, the Woodruff Arts Center, AID Atlanta, Hands On Atlanta, Habitat for Humanity, CARE, the Carter Center and the National Center for Civil and Human Rights.
“Delta Air Lines and Atlanta have a unique partnership that has been inextricably linked to the success and prosperity of our city and our airport for nearly three quarters of a century,” said Atlanta Mayor Kasim Reed. “The strong relationships among companies such as Delta, state and local elected officials and civic organizations are what make Atlanta not only a global, dynamic city, but a great place to live and do business. Congratulations to Delta Air Lines, Chief Executive Officer Richard Anderson and all employees on the company’s 70th anniversary as Atlanta’s hometown airline.”
“Delta is truly an economic force for Georgia,” said Georgia Gov. Nathan Deal. “It is our biggest employer and its presence here plays a key role in helping us attract new investment and jobs. I look forward to partnering with Delta as it sets out on the next 70 years.”
“The success of Delta and the city of Atlanta have been intertwined for seven decades, and it’s hard to argue with the results,” said Richard Anderson, Delta’s chief executive. “Atlanta has grown into a major international city while Delta built the world’s largest hub at the city’s airport. Central to this success has been the historic partnership between Delta, the city of Atlanta, the state of Georgia and our thousands of Atlanta-based employees and customers.”
Recognizing one of Atlanta’s longest and most successful business partnerships, the “Spirit of Atlanta” will be christened at the celebration with a bottle of Coke. Muhtar Kent, chairman and chief executive of the Coca-Cola Company, will be honored and make remarks at the celebration.
In addition, Lloyd will be honored as the Delta employee who has lived and worked in Atlanta the longest. The airline also will recognize its most frequent Atlanta flyer, Ed Robinette, who has flown nearly 7 million miles on Delta over the past 30 years, and Cheryll Davis, Delta’s most active Atlanta-based community volunteer, who has dedicated thousands of hours during her 20-year Delta career to the airline’s preferred local charities.
“As a longtime Atlanta resident it’s been so exciting to be part of this airline, which is such a positive force for the community,” Lloyd said. “It was the very best decision of my life, to come to Atlanta, remain here, and be a Delta Flight Attendant. I am still enjoying the very best job in the world. It always makes me proud when I tell people I work for Delta.”
“Two years ago, I moved my business to Atlanta because of the great flights and service offered by Delta, and I’m not the only one, we have so many businesses based in Atlanta solely because of Delta,” said Robinette, who has been a member of the Delta SkyMiles frequent flier program since its inception in 1981. “I’ve flown 7 million miles on Delta, and I can honestly say I don’t remember a single bad experience.”
“Delta has always encouraged its employees to become involved in our communities, and service is a big part of being a member of the Delta family,” said Davis. “As an Atlanta resident, it’s great that Delta is so supportive of our community, and it’s one of the benefits of being Delta’s hometown.”
“It gives me great pleasure to congratulate Delta on its 70th anniversary as Atlanta’s hometown airline,” said U.S. Sen. Saxby Chambliss, R-Ga. “Delta Air Lines has come a long way since its beginnings in Monroe, La., to the international commercial airline it is today. For seven decades, Delta has thrived, employing thousands of Georgians and becoming an integral part of our communities. Delta has established itself as an economic engine not only for Georgia, but for the entire Southeast. I am grateful that such a company calls Atlanta its home.”
“As Georgians, we are all proud to be recognizing Delta’s 70th anniversary as our hometown airline,” said U.S. Sen. Johnny Isakson, R-Ga. “Over the past seven decades, Delta has become an integral part of the community, bringing jobs, businesses and great opportunities to the state of Georgia by connecting us to cities across the country and the world.”
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 357 destinations in 67 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
This is the weather for cracked windshields. One almost wonders if maintenance crews are using hot water on that cold glass in Denver.
We see:
Denver: Skywest CRJ7-Cracked windshield
Denver: Skywest CRJ12-Cracked windshield
Denver: B752-Cracked windshield
Cold makes glass more brittle so that it can crack more easily without additional stresses. We also have:
Valdosta: PSA CRJ7 Cracked windshield
Do think that PSA flight flew from Charlotte NC to Tallahassee by way of Denver?
What: Delta Airlines McDonnell Douglas MD-88en route from Atlanta,GA to Little Rock, AR
Where: Little Rock
When: Jan 19, 2011
Who: 78 people on board,
Why: On approach to Little Rock, the plane suffered an unsafe gear indication due to a hydraulics problem, and performed a go round for visual confirmation.
The approach was aborted until the gear could be manually extended. Then the plane landed safely with emergency services on standby. No injuries were reported and passengers left the plane singing the captain’s praises.
Customers encouraged to make changes, check flights at delta.com
Jan 19, 2011
ATLANTA, Jan. 19, 2011 — Delta Air Lines is offering customers whose flight plans may be affected by winter weather across the Northeast tomorrow and Friday the ability to make one-time changes to their travel schedules without fees. Delta’s weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience due to expected flight delays.
Customers booked on Delta-ticketed flights to, from or through the following cities may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Jan. 24, 2011.
Flight delays are possible at these airports as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.
Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.
Changes to origin or destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.
Delta will continue to monitor the weather and provide the latest updates at delta.com and twitter.com/DeltaNewsroom.
Reports GAAP quarterly profit of $19 million and annual profit of $593 million
an 18, 2011
ATLANTA, Jan. 18, 2011 /PRNewswire/ — Delta Air Lines (NYSE: DAL) today reported financial results for the December 2010 quarter. Key points include:
“Our 2010 results are among the best in Delta’s history. They would not have been possible without the dedication and determination of Delta employees worldwide and we are pleased we will pay more than $300 million in profit sharing for 2010,” said Richard Anderson, Delta’s chief executive officer. “These results are a direct reflection of the success of our merger, cost discipline and debt reduction strategy and give us momentum to deal with the rising fuel prices we face in 2011.”
Revenue Environment
Total operating revenue for the December 2010 quarter was $7.8 billion, an increase of $1.0 billion, or 14%, compared to the same period last year.
“Through the momentum we built in 2010, we expect to maintain our March quarter margins year over year despite more than $350 million in higher costs from the recent steep run-up in fuel prices,” said Ed Bastian, Delta’s president. “Industry-wide fare increases, combined with growth in Delta’s ancillary products and services, will provide a more long-term, revenue-based solution to addressing the high fuel environment.”
Cost Performance
In the December 2010 quarter, operating expense increased $644 million year over year due to higher fuel price, volume- and revenue-related expenses, and profit sharing expense, which were partially offset by incremental merger cost synergies.
Consolidated unit cost (CASM[2]), excluding fuel, profit sharing and special items, decreased 2% in the December 2010 quarter on a year-over-year basis, on 7% higher capacity. Consolidated CASM, including fuel, profit sharing and special items, increased 2%.
Non-operating expense excluding special items decreased $67 million due to benefits from Delta’s debt reduction initiatives. Including special items, non-operating expense was $36 million lower than in the December 2009 quarter.
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What: Delta Airlines Boeing 747-400 en route from New York JFK,NY (USA) to Tokyo Narita
Where: Churchill
When: Jan 15th 2011
Why: While en route, the flight developed engine trouble and diverted to Minneapolis but with more trouble, diverted their diversion to Detroit where they made an emergency landing.
What: Delta en route from Detroit
Where: Salt Lake City
When: Jan 12, 2010
Who: 144 passengers
Why: While en route from Detroit, the Delta A320 made an emergency landing in Salt Lake City Utah. Braking and steering were affected, though details have not been released to the media.
Delta reported that no one was in danger.
Jan 10, 2011
ATLANTA, Jan. 10, 2011 /PRNewswire/ — Delta Air Lines (NYSE: DAL) today issued the following statement in support of Saudi Arabian Airlines’ decision to join the SkyTeam global airline alliance in 2012.
“Saudi Arabian’s growing hub in Riyadh and extensive network throughout the Middle East will bring Delta customers greater access to destinations across one of the world’s most important economic regions,” said Charlie Pappas, Delta’s vice president – Alliances. “We are honored that Saudi Arabian has chosen to link its future growth and success with Delta and our SkyTeam partners, while bringing our alliance greater access to destinations across the Middle East.”
Saudi Arabian has a broad Middle Eastern and international network that will add 35 new destinations to the SkyTeam alliance network including Alexandria, Islamabad and Colombo. Delta customers can connect onto Saudi Arabian flights at Delta and SkyTeam hubs, including New York-JFK, Paris Charles de Gaulle and Milan.
Saudi Arabia is one of the Middle East’s leading economies and one of the world’s largest oil producers. SkyTeam is actively working to grow its presence in the region, with Saudi Arabian Airlines becoming the first Middle Eastern airline to announce its intention to join SkyTeam.
In 2010, the SkyTeam Alliance saw considerable growth in its tenth anniversary year. Vietnam Airlines and TAROM joined the alliance in June, while China Eastern Airlines, Shanghai Airlines, China Airlines, Garuda Indonesia and Aerolineas Argentinas are each slated to join by 2012.
More information on Saudi Arabian Airlines and SkyTeam is available in the SkyTeam news release.
Delta Air Lines serves more than 160 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 357 destinations in 67 countries on six continents. Headquartered in Atlanta, Delta employs more than 75,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, the world’s largest airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
What: Mesaba/Delta CRJ 200 en route from Minneapolis to Dayton
Where: Dane County Regional Airport, Madison
When: Jan 7 2011
Who: 40 passengers
Why: While en route, the plane developed engine trouble.
One of the engines displayed an emergency warning and had to be shut down.
The pilot landed safely in Madison. Passengers disembarked normally.
Jan 7, 2011
ATLANTA, Jan. 7, 2011 — Delta Air Lines is offering customers whose flight plans may be affected by winter weather expected in Atlanta beginning Sunday night the ability to make one-time changes to their travel schedules without fees. Delta’s weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.
Customers booked on Delta-ticketed flights to, from or through Atlanta Jan. 9-11 may immediately rebook for travel with the same origin and destination before or after their original travel dates as long as new flights are ticketed and rescheduled with travel beginning by Jan. 13, 2011.
Flight delays are expected at Hartsfield-Jackson Atlanta International Airport as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.
Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.
Changes to origin or destination may result in a fare increase, and any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.
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What: Delta Airlines Boeing 757-300 en route from Detroit to Phoenix
Where: Colorado Springs
When: Dec 30, 2010
Who: 225 passengers
Why: While en route from Detroit to Phoenix, the plane’s right engine developed engine problems. The pilot shut down the affected engine and diverted to Colorado Springs where they made a safe landing 3/4 of an hour later. On landing, however, one of the wheel-wells overheated when the landing gear caught fire.
Passengers evacuated via emergency slides, which resulted in two injured passengers. The injured were hospitalized.
The rest of the passengers were to be booked on alternative flights.
Customers encouraged to make changes, check flights at delta.com
ATLANTA, Dec. 23, 2010 – Delta Air Lines (NYSE: DAL) is offering customers whose flight plans may be affected by winter weather expected this weekend across the U.S. Southeast and East Coast the ability to make one-time changes to their travel schedules without fees. Delta’s weather advisory encourages customers to consider postponing or re-routing their travel to avoid possible inconvenience from expected flight delays.
Customers booked on Delta-ticketed flights to, from or through the following cities may immediately rebook for travel before or after their original travel dates as long as new flights are ticketed and rescheduled travel begins by Dec. 29, 2010.
Flight delays are possible at these airports as a result of winter weather, and Delta will proactively reduce flight schedules to minimize delays.
Delta encourages customers to make changes and manage their travel at delta.com. All customers traveling in impacted markets should check their flight status at delta.com before arriving at the airport.
Changes to origin or destination may result in a fare increase. Any fare difference between the original ticket and the new ticket will be collected at the time of rebooking. Customers whose flights are cancelled may request refunds.
What: Delta regional twin engine jet en route from Detroit to Syracuse
Where: Syracuse New York
When: Dec 20, 2010
Who: 52 passengers
Why: Five miles from its destination in Syracuse, the plane developed an oil pressure problem in one engine indicated by an oil pressure gauge.
The pilot shut it down and made a safe landing. Passengers disembarked at the gate.
What: Delta Airlines Boeing 747-400 en route from New York to Tel Aviv
Where: New York
When: Dec 11th 2010
Who: 399 aboard
Why: After takeoff from JFK, the crew reported a fire in galley 2. While burning off fuel to land, the fire went out; but additional problems with fuel pumps were reported. The flight dumped fuel and landed an hour and a half after departure.
There was also a degree of interference with messaging between the plane and ATC caused by bleedover from a commercial station but not enough to cause problems.
WASHINGTON, Dec. 2, 2010 — The Air Transport Association of America (ATA), the industry trade organization representing the leading U.S. airlines, announced today that Delta Air Lines CEO Richard H. Anderson has been elected chairman of the ATA Board of Directors. Southwest Airlines Chairman of the Board, President and CEO Gary C. Kelly was named vice chairman.
Anderson, who succeeds United’s Glenn F. Tilton and Kelly both will serve a two-year term.
“Richard Anderson is a strong leader and a proven chief executive, with the necessary credentials to further propel the mission of ATA as it faces the challenges and priorities in this next Congress,” said ATA President and CEO James C. May. “Richard Anderson, Gary Kelly and incoming ATA President and CEO Nick Calio will complement each other as the association’s board representatives with the administration and the new Congress.”
“I look forward to working cooperatively with the administration, Congress and regulatory agencies to advance initiatives that support continued improvements in the financial health of the U.S. aviation industry and maintain our focus on safety,” said Anderson. “Airlines are a vital industry in the U.S. and provide 11 million jobs annually. Our association’s focus is to move tax and regulatory oversight in a direction that fosters growth and makes us an even stronger economic engine for America.”
“I look forward to serving as ATA Board vice chairman,” Kelly said. “I am committed to our continued work to help ensure the long-term stability and viability of the aviation industry.”
Richard Anderson became Delta Air Lines CEO in September 2007 and was the architect of the airline’s merger with Northwest Airlines, which closed in October 2008. Prior to joining Delta, Anderson was executive vice president at UnitedHealth Group and served as president of UnitedHealth’s Commercial Markets Group. He also served as CEO of Northwest Airlines from 2001 to 2004.
Kelly began his career at Southwest Airlines as controller in 1986, moving up to chief financial officer and vice president of finance, then executive vice president and CFO, before being promoted to CEO and vice chairman in July 2004. Gary assumed the role of chairman in May 2008 and president in July 2008. Prior to joining Southwest Airlines in 1986, Gary was a CPA for Arthur Young & Company in Dallas and controller for Systems Center, Inc.
ATA recently named Nicholas E. Calio president and CEO, effective Jan. 1, 2011. Calio currently leads Global Government Affairs for Citigroup, both in the United States and in the more than 100 countries in which the company does business. Prior to joining Citigroup in 2003, Calio was the assistant to the president for legislative affairs and service as chief liaison to the U.S. Congress for President George W. Bush, the same position he held under President George H.W. Bush.
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Contact photographer David Roura – Iberian Spotters
What: Delta Airlines Airbus A330-300 en route from Paris Charles de Gaulle France to Atlanta,GA
Where: Stephenville
When: Nov 30
Who: 1 passenger
Why: Due to a passenger apparently having a stroke, the flight diverted to Stephenville Canada where a passenger was rushed to Sir Thomas Roddick Hospital. ATC suggested Saint Johns, but the weather was not permitting. The medical emergency delayed the arrival in Georgia by four hours. The ill passenger arrived at the hospital in critical condition
What: Delta en route from New York to Moscow
Where: New York
When: Nov 21, 2010
Who: 193 passengers, 11 crew
Why: After takeoff, ATC saw flames and smoke. The flight returned to JFK. No fire was found, but a compressor stall may have occurred. The left engine was shut down and the flight returned to the airport. Another flight was scheduled departing at 8 for Moscow, for the passengers.
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Contact photographer John E. Jauchler
What: Delta Airlines McDonnell Douglas MD-88 en route from Detroit to Miami
Where: Jacksonville
When: Nov 23 2010
Who: 70 passengers and 5 crew
Why: While en route, the flight developed an engine problem and diverted to Jacksonville. The plane made a safe landing.
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Contact photographer Randall Johnson
What: Delta Airlines Boeing 767-300 en route from Atlanta to Los Angeles
Where: Atlanta
When: Nov 21 t 2010
Who: 262 passengers
Why: While en route, the flight developed an engine problem and made an emergency return to Atlanta. The tail scraped on landing (damage unknown). Passengers were provided alternative flights.
