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Press Release: Airline Consumer Complaints Down From Previous Year

Press Release: Airline Consumer Complaints Down From Previous Year


WASHINGTON – Airline consumer complaints filed with DOT’s Aviation Consumer Protection Division during the first nine months of this year were down 14.1 percent from the first nine months of 2012, according to the U.S. Department of Transportation’s Air Travel Consumer Report released today.
From January to September 2013, the Department received 10,439 consumer complaints, down from the total of 12,153 filed during the first nine months of 2012. In September, the Department received 1,008 complaints about airline service from consumers, down 6.8 percent from the 1,081 complaints filed in September 2012 and down 23.5 percent from the 1,318 received in August 2013.

The consumer report also includes data on tarmac delays, on-time performance, cancellations, chronically delayed flights, and the causes of flight delays filed with the Department’s Bureau of Transportation Statistics (BTS) by the reporting carriers. In addition, the consumer report contains information on airline bumping, mishandled baggage reports filed by consumers with the carriers, and disability and discrimination complaints received by DOT’s Aviation Consumer Protection Division. The consumer report also includes reports of incidents involving the loss, death, or injury of pets traveling by air, as required to be filed by U.S. carriers.

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Steelers Plane Makes Emergency Landing In Kansas City After Engine Troubles

Steelers Plane Makes Emergency Landing In Kansas City After Engine Troubles
No injuries to any of the 182 people on board have been reported.Read More

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Plane missing out of Owensboro

Plane missing out of Owensboro
HENDERSON, Ky. (WEHT)- Emergency crews in both Daviess and Ohio Counties are searching for a small airplane that went missing during last night’s storms. According to law enforcement, on boar…

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The system equipment of the Moscow — Antalya plane failed

The system equipment of the Moscow — Antalya plane failed
The system equipment failed at the passenger plane Moscow — Antalya, which took off from Vnukovo airport. This is reported by the AVIAINCIDENT Telegram channel

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Why do you need to turn off your phone in a plane – TravelDailyNews International

Why do you need to turn off your phone in a plane – TravelDailyNews International
So, why exactly do we need to turn off our phones during a commercial flight.

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Russia-Ukraine war: List of key events, day 582

Russia-Ukraine war: List of key events, day 582

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Plane Went Into Stall Maneuver Before Philadelphia-Area Crash That Killed 2

Federal authorities say a plane that crashed in a residential street near a suburban Philadelphia middle school last year, killing two people, went into aRead More

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Picture This: Plane as Day

Picture This: Plane as Day
A crop duster plane from Air Tractor works fields in Barlow Township near Ohio 339 Wednesday morning before rains hit the area. The Washington County Sheriff’s Department reported the Heritage Co Op advised they were in the Washington County area Tuesday, Sept. 26 and Wednesday, Sept. 27, flying cover crops. Due to the plane flying […]

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Delta Air Lines Offers Passengers $4,000 To Give Up Seats On Boston-Rome Flight

Delta Air Lines Offers Passengers ,000 To Give Up Seats On Boston-Rome Flight
The offer was to clear seats on an overbooked flight.

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Dramatic Footage Of Mali Plane Crash Emerges

Dramatic Footage Of Mali Plane Crash Emerges

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Ryanair expects delivery disruptions from Boeing to linger through mid-2024 – Bloomberg News

Ryanair expects delivery disruptions from Boeing to linger through mid-2024 – Bloomberg News
Boeing advised the Irish low-cost carrier at a meeting this week that it will only be able to deliver 14 of the 27 aircraft due by late December, according to the report, which cited an interview with the company’s CEO. The setback is the result of quality lapses at Spirit AeroSystems, which builds the jet’s frame, Bloomberg News said. Boeing aims to push back some of the handovers into the peak summer period next year, while Ryanair wants the planes sooner, the report said.

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Is it time to finally ban babies from planes?

Is it time to finally ban babies from planes?
If you’ve heard a lot of talk about banning babies from planes, here’s why: A European charter airline just announced it will start offering an adults-only…

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Unique Wisconsin Airbnb Lets Guests Stay in World War II Plane

Unique Wisconsin Airbnb Lets Guests Stay in World War II Plane
This place looks so cool at night.

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‘Inadequate’ pilot training largely blamed for deadly 2021 helicopter crash that killed 5, including Czech billionaire

‘Inadequate’ pilot training largely blamed for deadly 2021 helicopter crash that killed 5, including Czech billionaire
A final report on the March 2021 heli-skiing crash that killed five people and severely injured another placed blame largely on the “inadequate” pilot training program by the heli-ski company, as well as insufficient oversight checks by the Federal Aviation Administration.

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Leominster man accused of attack on plane indicted on charges that carry life sentence

Leominster man accused of attack on plane indicted on charges that carry life sentence
Francisco Severo Torres, 33, a Leominster man who has claimed that God had named him “Balthazar,” was indicted today in federal court in Boston on one count of interference and attempted inte…

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16 Essential Country Songs About Other Country Stars

16 Essential Country Songs About Other Country Stars
Enjoy 16 songs that were inspired by — and named after — a country music star.

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British Pilot Snorts Coke Off Topless Woman, Parties & Gets Fired Before Flying Home To UK: Report

British Pilot Snorts Coke Off Topless Woman, Parties & Gets Fired Before Flying Home To UK: Report
British Airways pilot Mike Beaton loves to party. How do we know? Because, according to British tabloids, it was Beaton, a married father of one, who

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Manitoba Pilot Miraculously Survives Plane Crash near Red Sucker Lake Airport

Manitoba Pilot Miraculously Survives Plane Crash near Red Sucker Lake Airport
Manitoba pilot survives a crash unaided near Red Sucker Lake, exemplifying the risks and resilience in flight.Celebrate calculated risks at our top online casinos.

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Travis King back in US custody months after crossing into North Korea

Travis King back in US custody months after crossing into North Korea
Travis King, the American soldier who two months ago crossed into North Korea, is back in U.S. custody, a U.S. official has confirmed.

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Watch: Plane unable to land at Belfast City Airport as Storm Agnes hits Northern Ireland

Watch: Plane unable to land at Belfast City Airport as Storm Agnes hits Northern Ireland
Storm Agnes is causing travel problems round the country. One plane comes into land at Belfast City Airport but can not. Another plane does make a successf…

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