FAA and Port Authority of New York and New Jersey Reach Agreement on Airport Safety Violations

Paris, 01 June 2009 – 14:44 local time
Press release N° 4
Versão brasileira abaixo

Air France expresses its deepest sympathy to the relatives and friends of the passengers and crew who were on board AF flight 447 on 31 May 2009, which disappeared somewhere between Rio de Janeiro and Paris-Charles de Gaulle.

Air France is doing its utmost to provide support to relatives and friends: counselling with physicians and psychologists as well as specially trained Air France volunteers has been set up at the airports of Paris-Charles de Gaulle 2 and Rio de Janeiro.

Air France has also established a special toll-free number for the attention of relatives and friends of passengers who may have been on board. They can use this number to obtain information on whether or not a member of their family or friends was on board.

Phone number reserved for relatives and friends

0800 800 812 in France,
0800 881 20 20 in Brazil,
and + 33 1 57 02 10 55 for calls from all other countries.

Air France will release further information as soon as it is available.

NB: We ask journalists not to call this number, which is reserved for relatives and close friends.

Português
Air France dirige suas sinceras condolências às famílias e amigos dos passageiros e membros da tripulação que se encontravam a bordo do voo AF 447 do dia 31 de maio, desaparecido entre o Rio de Janeiro e Paris Charles de Gaulle.

A Air France está concentrando todos os seus esforços em dar suporte às famílias e parentes: uma assistência psicológica foi instalada no aeroporto de Paris Charles de Gaulle 2 e no aeroporto do Rio de Janeiro. Ela é composta de médicos e psicólogos, assim como voluntários da empresa, especialmente treinados para estas situações.

A empresa também colocou à disposição um número de telefone toll free especial de atendimento às famílias dos passageiros. Ela informa, conforme solicitação, de uma eventual presença a bordo de um familiar.

Números de telefone reservados às famílias
0800 881 20 20 para o Brasil,
0800 800 812 para a França,
e 33 1 57 02 10 55 para outros países

Air France comunicará outras informações assim que elas estiverem disponíveis.

NB : Solicitamos aos jornalistas que NÃO liguem para este número, reservado às famílias.

FOR IMMEDIATE RELEASE
WASHINGTON, DC/March 11, 2010 – Today, the U.S. Office of Special Counsel (OSC) transmitted to the President and Congress the Department of Transportation’s (DOT) response to whistleblower allegations that Federal Aviation Administration (FAA) managers at Detroit Metropolitan Airport (DTW) compromised the safety of the flying public by operating an air traffic approach and departure configuration known as the “Southwest Flow” in an unsafe manner and in violation of FAA policy, and that FAA officials provided disingenuous information in response to a Congressional request.

The whistleblower, Air Traffic Controller Vincent Sugent, also disclosed that management guidance to controllers for directing traffic on an airport taxiway was contradictory and unclear, and that procedures for segregating jet and propeller aircraft departures were unsafe.

The June 2009 report and supplemental reports from DOT to OSC found that for a period of approximately six months, a critical segment of DTW’s “Southwest Flow” operation was often non-compliant with FAA Order 7110.65, which prescribes aircraft separation standards for intersecting runways, thus allowing a potentially unsafe condition to persist, in part as a result of DTW management’s failure to provide controllers with proper instruction on its safe operation. The report also determined that for two months during the same time period as referenced above, a DTW Operations Manager knowingly allowed the non-compliant operation to occur.

The report also substantiated that DTW managers provided wording for FAA’s September 2007 response to an inquiry from Senator Carl Levin about the Southwest Flow that was, at a minimum, disingenuous. FAA sent a clarifying letter to Senator Levin in April 2008, only after OSC referred Mr. Sugent’s concerns for investigation. The report also found that the “hold short” lines on Taxiway Quebec, and as depicted on controller monitor screens, were insufficient for controllers to comply with DTW guidance for directing traffic on this taxiway. In addition, DTW’s guidance and Operating Manual contain contradictory language, which creates confusion for controllers. Finally, the report found that DTW management had not implemented necessary changes to written guidance provided to controllers for segregating jet and propeller aircraft departures.

FAA pledged to take appropriate corrective and administrative action in response to the findings of the report. DTW has ceased operation of the Southwest Flow, the DTW managers have been counseled, and changes have been made to FAA and DTW guidance concerning Taxiway Quebec and jet and propeller departures. An audit of the corrective actions was completed by FAA’s Air Traffic Safety Oversight Services in November 2009 and a report is expected soon.

OSC determined that the agency’s reports contain all the information required by statute and the findings appear reasonable.