The incident led to multiple employees being placed on trauma leave, resulting in hundreds of delayed or diverted flights.
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US Airways Computers Down, Flights Cancelled
A power outage in Phoenix knocked out all of US Airways computers, grounding flights all over the US.
Boarding pass scanners are also down.
US Airways has published three press releases regarding the outage:
3:
US Airways Releases Third Update Regarding System Outage
TEMPE, Ariz., Jun 10, 2011 (BUSINESS WIRE) —US Airways’ (NYSE: LCC) website, usairways.com and airport computer systems have been restored following a systems outage earlier today.
As the operation returns, flights may continue to be delayed.
Early reports indicate that the systems outage was the result of a power outage near one of the airline’s data centers in Phoenix.
We strongly encourage our customers to check their flight status before arriving at the airport by visiting usairways.com or by calling US Airways Reservations at 1-800-428-4322. (LCCG)
SOURCE: US Airways
US Airways
Media Relations, 480-693-57292:
US Airways Releases Update Regarding System Outage
TEMPE, Ariz., Jun 10, 2011 (BUSINESS WIRE) —US Airways’ (NYSE: LCC) website – usairways.com – and the airline’s airport computer systems are back online and we are working to restore operational order following a systems outage earlier today.
Flights throughout the US Airways system have been impacted and are delayed. While usairways.com is back online, it may perform unreliably and in a delayed fashion.
Early reports indicate that the systems outage was the result of a power outage near one of the airline’s data centers in Phoenix.
We strongly encourage our customers to check their flight status before arriving at the airport by visiting usairways.com or by calling US Airways Reservations at 1-800-428-4322. (LCCG)
SOURCE: US Airways
1:
US Airways Issues Statement Regarding System Outage
TEMPE, Ariz., Jun 10, 2011 (BUSINESS WIRE) —US Airways (NYSE: LCC) is experiencing a computer systems outage that has impacted usairways.com and the airline’s airport computer systems.
Early reports indicate that the systems outage is the result of a power outage near one of the airline’s data centers in Phoenix.
Some airport computer systems are coming back online now and we are working to restore operational order.
We strongly encourage our customers to check their flight status before arriving at the airport by calling US Airways Reservations at 1-800-428-4322. (LCCG)
SOURCE: US Airways
US Airways
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