Flight 447: Press release N° 4

Paris, 01 June 2009 – 14:44 local time
Press release N° 4
Versão brasileira abaixo

Air France expresses its deepest sympathy to the relatives and friends of the passengers and crew who were on board AF flight 447 on 31 May 2009, which disappeared somewhere between Rio de Janeiro and Paris-Charles de Gaulle.

Air France is doing its utmost to provide support to relatives and friends: counselling with physicians and psychologists as well as specially trained Air France volunteers has been set up at the airports of Paris-Charles de Gaulle 2 and Rio de Janeiro.

Air France has also established a special toll-free number for the attention of relatives and friends of passengers who may have been on board. They can use this number to obtain information on whether or not a member of their family or friends was on board.

Phone number reserved for relatives and friends

0800 800 812 in France,
0800 881 20 20 in Brazil,
and + 33 1 57 02 10 55 for calls from all other countries.

Air France will release further information as soon as it is available.

NB: We ask journalists not to call this number, which is reserved for relatives and close friends.

Português
Air France dirige suas sinceras condolências às famílias e amigos dos passageiros e membros da tripulação que se encontravam a bordo do voo AF 447 do dia 31 de maio, desaparecido entre o Rio de Janeiro e Paris Charles de Gaulle.

A Air France está concentrando todos os seus esforços em dar suporte às famílias e parentes: uma assistência psicológica foi instalada no aeroporto de Paris Charles de Gaulle 2 e no aeroporto do Rio de Janeiro. Ela é composta de médicos e psicólogos, assim como voluntários da empresa, especialmente treinados para estas situações.

A empresa também colocou à disposição um número de telefone toll free especial de atendimento às famílias dos passageiros. Ela informa, conforme solicitação, de uma eventual presença a bordo de um familiar.

Números de telefone reservados às famílias
0800 881 20 20 para o Brasil,
0800 800 812 para a França,
e 33 1 57 02 10 55 para outros países

Air France comunicará outras informações assim que elas estiverem disponíveis.

NB : Solicitamos aos jornalistas que NÃO liguem para este número, reservado às famílias.

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