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Boeing, Netherlands MOD Mark 1st Flight of Royal Netherlands Air Force CH-47F (NL) Chinook

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    DOT Press Release: Code Share Disclosure


    The U.S. Department of Transportation (DOT) today fined two ticket agents for violating the Department’s rules on disclosure of code-share flights. DOT issued a $125,000 fine against Carlson Wagonlit Travel and a $65,000 fine against Frosch International Travel, and both companies were ordered to cease and desist from further violations. The amount of the fines was based on the specific circumstances of the individual cases. Today’s consent orders are part of an ongoing effort by DOT to ensure that ticket agents comply with the code-share disclosure rules.

    “No one wants to arrive to their gate and learn for the first time that the airline they thought was operating their flight actually sold them a ticket for another airline,” said U.S. Transportation Secretary Anthony Foxx. “We will continue to make sure that all companies selling air transportation are transparent with consumers and will take enforcement action when they fail to disclose code-sharing arrangements.”
    Under code-sharing, an airline sells seats on flights using its designator code, but the flights are operated by a separate airline.

    In this case, DOT’s Aviation Enforcement Office made telephone calls to a number of agents during January and February of 2013 and inquired about booking certain flights. During these calls, the reservations agents for both companies failed to disclose that the flights were being operated under code-share arrangements. The agents identified only the name of the airline marketing the flight and not the name of airline operating the flight. This violated DOT rules requiring airlines and ticket agents to inform consumers if a flight is operated under a code-share arrangement, as well as disclose the corporate name of the transporting airline and any other name under which the flight is offered to the public.

    DOT takes enforcement action when necessary against companies that sell air transportation based on consumer complaints and the Department’s own internal investigations. DOT has now issued six fines for code-sharing violations this year, totaling $430,000.

    The consent orders are available at www.regulations.gov, docket DOT-OST-2013-0004.

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    Thomas Cook Emergency Landing in Frankfurt

    What: Thomas Cook Boeing 757 en route from Glasgow to Heraklion
    Where: Frankfurt
    Who: not available
    Why: The flight was en route over Holland when one of the planes engines developed engine failure. The pilot shut down engine two and diverted to Frankfort, where they made a safe landing. Emergency services were on standby when the plane landed.

    Passengers were provided accommodations and flew out the next day, although there was no Thomas Cook affiliate there, and they were not kept informed of their situation.

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    Oakland-Bound FedEx Express Flight Suffers Bird Strike

    FedEx Express flight FX-540 suffered a bird strike near Oakland International Airport, California, on December 10th.

    The incident happened when the Boeing 767-300 plane flying from Memphis, Tennessee, was on approach to Oakland Airport.

    The plane continued for a safe landing.

    Everyone aboard remained unharmed.

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    Southwest Airlines Plane Returns to Maryland after Tyre Burst

    southwest_airlines_logoSouthwest Airlines flight WN-528 had to return and make a safe emergency landing at Baltimore–Washington International Airport, Maryland, on July 18th.

    The Boeing 737-700, en-route to Fort Lauderdale, Florida, had just departed Baltimore’s runway when the crew was informed about rubber debris found on the runway.

    The plane landed with both right hand main tyres deflated and torn.

    All 143 passengers onboard remained unharmed.

    The passengers were accommodated in a replacement plane.

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    All Nippon Airways Flight Makes Emergency Landing due to Loss of Cabin Pressure

    All Nippon Airways flight NH-629 made an emergency landing at Kansai International Airport, Japan, on June 27th.

    The Boeing 767-300 plane heading from Tokyo to Kagoshima, Japan, was diverted due to the loss of cabin pressure.

    The plane landed safely. All one hundred and five passengers and eight crew members remained unharmed.

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    Smoke Diverts AirTran Flight


    Pictured: An AirTran Boeing 717 en route out of Memphis
    Click to view full size photo at Airliners.net
    Contact photographer Hartsfield Photography

    What: AirTran Airways Boeing 717 en route from New Orleans to Milwaukee
    Where: Memphis Tennessee
    When: Nov 6, 2010
    Who65 passengers
    Why: While en route, the plane developed smoke in the cabin. The flight diverted to Memphis where passengers were provided an alternative flight.

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