Dominican-Bound Passengers Stranded 27 hours in Norfolk After Engine Shut Down

After its right engine shut down, United Airlines flight 1470 en route to Santo Domingo diverted to Norfolk where passengers were stranded for 27 hours. When the replacement jet arrived, crew had exceeded their flying time, and it was cancelled. The disgruntled passengers eventually secured United Airlines flight 2109 which landed in Santo Domingo Monday afternoon, but not before passengers complained of the long wait and bad treatment. Delta said:

“Customers are on their way to the Dominican Republic after United flight 1470 from Newark, NJ to the Dominican Republic diverted yesterday to Norfolk, VA due to a mechanical issue. We attempted to re-accommodate passengers on a new aircraft, but the flight was unable to depart before the crew exceeded their legally permitted duty hours. We apologize to our customers, and provided them with meals and overnight accommodations. We will also be offering customers a goodwill gesture for the inconvenience.”