ASPIRE Partnership Goes Green on Daily Basis

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    United and Continental Offer Rebooking Options to Customers Affected by Winter Weather

    CUSTOMERS TRAVELING TO IMPACTED CITIES MAY RESCHEDULE WITHOUT PENALTY on united.com OR continental.com
    CHICAGO, Jan. 10, 2011

    United Continental Holdings, Inc. (NYSE: UAL) today announced travel options for United and Continental customers whose flight plans may be affected by severe winter weather forecast for the U.S. Northeast region and Chicago. Weather conditions are expected to lead to the delay or cancellation of certain flights at Continental’s New York hub at Newark Liberty International Airport for travel from Jan. 11 through Jan. 13 and United’s hub at Chicago O’Hare International Airport for travel on Jan. 11. Operations at other airports throughout the Northeast may also be affected.

    The travel waiver for the Southeast region continues for customers traveling through Jan. 11.

    Change Flights for No Fee at united.com or continental.com

    Customers scheduled on flights to, from or through the impacted areas may reschedule their itinerary with a one-time date or time change, and the change fees will be waived. If a flight has been canceled, a refund in the original form of payment may be requested. Complete details and eligible travel dates are available at united.com and continental.com.

    The fastest and most convenient way to change travel plans is via united.com or continental.com, and customers should continue to manage their reservations on the respective company’s website from which their ticket was purchased. Customers may also book a new reservation, change an existing reservation or check flight status by calling United Reservations at 800-UNITED-1 or Continental Reservations at 800-525-0280 or their travel agent.

    Another excellent way to receive information about flight delays, cancellations and gate changes is with United’s EasyUpdate service or Continental’s TripAlert service, which provide customers notifications via phone, text or e-mail.

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    AeroTurbine Signs Three Year Exclusive Engine Management Agreement with Webjet Linhas Aereas

    AMSTERDAM and MIAMI, Feb. 14, 2011 — AerCap Holdings N.V. announced today that its subsidiary AeroTurbine Inc., Miami, has signed a three year exclusive agreement with Webjet Linhas Aereas S.A. Under this agreement, AeroTurbine will provide engine management services to Webjet.

    AeroTurbine will manage all “off-wing” engine maintenance events for Webjet’s growing CFM56-3 engine fleet which currently consists of 45 CFM56-3 engines. Webjet will be the launch customer for AeroTurbine’s newly introduced AeroTurbine Flexible Engine Care Solutions (AFECS), which provides customers with a tailored engine fleet maintenance product based on the individual operational and financial goals of the client.

    “We are excited that the marketplace has responded so quickly to our new AFECS service offering,” said Michael King, AeroTurbine President and Chief Executive Officer. “AeroTurbine is proud to have developed a first-in-industry approach to managing older power plants. We are a market leader in the CFM56-3 engine segment for material supply, engine leasing, and engine exchanges. I am pleased that we were able to successfully combine these products into a viable service solution that minimizes engine downtime and maintenance expense. We look forward to working with Webjet on this program and being part of their continued success in the coming years.”

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    Non-Compliance Results in FAA Fines

    $160,000 in penalties may be levied against SkyWest Airlines.

    Four passenger flights failed to follow cargo and baggage documentation procedures, resulting in weight, balance, cargo and baggage load data errors.

    Four flights went out without a load manifest that accurately reflected the weight of the cargo and baggage, when the total weight of the aircraft was not computed under approved procedures, and when the aircraft were not loaded according to an approved load schedule.

    SkyWest has paid civil penalties in eight similar previous cases.

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    Department of Transportation Report Substantiates Whistleblower’s Safety Concerns at American Airlines Certificate Management Office


    U.S. Office of Special Counsel
    1730 M Street, N.W.,Suite 218
    Washington, D.C. 20036?4505

    FOR IMMEDIATE RELEASE

    WASHINGTON, DC/November 4, 2010—Today the U.S. Office of Special Counsel (OSC) transmitted to the President and Congress reports of the Department of Transportation (DOT) responding to a whistleblower’s allegations that the Federal Aviation Administration (FAA) failed to provide effective oversight of American Airlines and to address the air carrier’s non? compliance with inspection and maintenance requirements.

    The whistleblower, Mr. Andrew G. Blosser, an FAA Aviation Safety Inspector assigned to the American Airlines Certificate Management Office (CMO), in Fort Worth, Texas, alleged that CMO officials were unwilling or unable to obtain positive corrective actions from the air carrier and that the failure to enforce inspection and maintenance requirements has resulted in a poorly maintained fleet that represents a safety concern for the flying public. Mr. Blosser identified six areas of concern regarding American Airlines’ non?compliance: (1) maintenance procedures; (2) minimum equipment list (MEL) deferrals; (3) required inspection items (RII); (4) the repair station training needs assessment (TNA); (5) the Continuing Analysis and Surveillance System (CASS); and (6) the fuel tank system (FTS) maintenance program.

    The report and a supplemental report submitted to OSC by Secretary of Transportation Ray LaHood substantiated Mr. Blosser’s allegations that the CMO failed to ensure that American Airlines complied with requirements in four of the six areas identified above; specifically, maintenance procedures, MEL deferrals, RII requirements, and CASS requirements. The investigation found that at the time of Mr. Blosser’s disclosures, CMO Actions to ensure compliance were not effective. In addition, the investigation found that inaccurate and untimely FAA guidance for the review and approval of the air carrier’s FTS maintenance program most likely contributed to inspector confusion and uncertainty as to whether the program met federal regulations and airworthiness directive (AD) requirements. ADs are rules that FAA issues to address an unsafe condition that exists in an aircraft product or is likely to exist or develop in other products of the same type design.

    In response to the findings, FAA Administrator J. Randolph Babbitt pledged to take corrective action, including improving policies and procedures within the CMO. In addition, FAA removed or reassigned managers and noted that American Airlines replaced several senior level personnel. FAA further indicated that it plans to have an outside office provide oversight of the CMO to ensure corrective actions are taken. By March 2011, inspectors from outside the region will conduct an independent audit to assess the effectiveness of the corrective actions, and in July 2011, the FAA’s Flight Standards Quality Assurance Division will conduct an independent Flight Standards Evaluation Program evaluation of the CMO.

    OSC determined that the agency’s report contains all of the information required by statute and the findings appear reasonable.

    The U.S. Office of Special Counsel (OSC) is an independent investigative and prosecutorial agency and operates as a secure channel for disclosures of whistleblower complaints. Its primary mission is to safeguard the merit system in federal employment by protecting federal employees and applicants from prohibited personnel practices, especially retaliation for whistleblowing. OSC also has jurisdiction over the Hatch Act. For more information please visit our web site at www.osc.gov or call 1 (800) 872-9855.

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    FAA Proposes $580,000 Civil Penalty Against Hillsboro Aviation

    Washington Headquarters Press Release

    For Immediate Release
    August 16, 2010

    FAA Proposes $580,000 Civil Penalty Against Hillsboro Aviation

    SEATTLE — The Federal Aviation Administration (FAA) is proposing a $580,000 civil penalty against Hillsboro Aviation, Inc., of Hillsboro, Ore., for allegedly performing improper repairs, deliberately falsifying maintenance records and operating a helicopter in a reckless manner.

    The FAA alleges that Hillsboro mechanics used incorrect parts and an unqualified individual to make repairs to a Bell 206 Jet Ranger helicopter. The FAA also alleges the company made no record in the aircraft maintenance logs of work performed, and deliberately falsified maintenance documents claiming an airworthiness directive had been completed when the work had not been done.

    In all, the company operated the helicopter on at least 103 flights when it was not in compliance with Federal Aviation Regulations between June 29 and Sept. 9, 2008. At least four of these operations were conducted under Part 135 (Commuter and On-Demand Operations) of the Federal Aviation Regulations.

    The FAA also alleges that Hillsboro mechanics failed to perform the required inspections after specified flight intervals on another Jet Ranger helicopter when the aircraft returned to service after maintenance. Hillsboro operated the aircraft on at least 430 flights, including at least 349 revenue flights under Part 135 between Jan. 13 and Sept. 7, 2008.

    The third violation involved the operation of another Jet Ranger on a passenger-carrying flight, July 8, 2008. The pilot flew under the Interstate 5 and 205 highway bridges over the Columbia River in Portland, Ore. The FAA alleged the flight endangered the lives and property of others, because it was conducted within 500 feet of a structure, and at a low altitude where a safe emergency landing might not have been possible.

    Hillsboro Aviation has 30 days from the receipt of the FAA’s enforcement letter to respond to the agency.

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    NASA ADMINISTRATOR CHARLES BOLDEN ISSUES STATEMENT ON THE DEATH OF FORMER SENATOR TED STEVENS AND MONDAY’S PLANE CRASH IN ALASKA

    WASHINGTON — NASA Administrator Charles Bolden issued the following
    statement Tuesday about the plane crash in Alaska that killed former
    U.S. Sen. Ted Stevens and injured former NASA Administrator Sean
    O’Keefe and his son, Kevin:

    “We at NASA are deeply saddened by today’s news that former U.S. Sen.
    Ted Stevens and others were killed in a plane crash in Alaska that
    also injured former NASA Administrator Sean O’Keefe and his son,
    Kevin. As a long-time supporter of NASA, Sen. Stevens made lasting
    contributions to our agency and our country. We at NASA mourn his
    loss and send our deepest condolences to his family, as well as the
    families and friends of all who perished in the accident. We also
    send our best wishes for a speedy recovery to Sean, Kevin, and other
    survivors of the crash. Our thoughts and prayers are with them and
    their families.”

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