Alaska Controllers Use Next Generation Air Transportation Technology to Improve Safety

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    DOT Press Release: Travel Agency Fined

    Office of Public Affairs

    DOT 178-09
    Thursday, November 12, 2009
    Contact: Bill Mosley
    Tel.: (202) 366-4570

    DOT Administrative Law Judge Approves Ultimate Fares Settlement

    The internet travel agency Ultimate Fares has been fined $600,000 and its owner $30,000 for violations of advertising regulations under a settlement approved by a U.S. Department of Transportation Administrative Law Judge (ALJ).

    The fine, which would be the largest ever assessed for advertising violations, will become final in 30 days unless the Department decides to review the action or a petition for review is filed.

    An investigation by the Department’s Aviation Enforcement Office found that Ultimate Fares failed to include the federal excise tax and the service fee it charged to consumers in fares published on its website between March 2008 and September 2009. This violated the Department’s requirement that published airfares must state the full price to be paid including service fees and any ad valorem tax, such as the Federal excise tax, which is assessed as a percentage of the fare. Ultimate Fares continued to omit the tax from its stated fares even after the Enforcement Office began its investigation, according to the consent order issued by ALJ Richard C. Goodwin. Ultimate Fares also failed to disclose which flights were being operated on a code-share basis as required by the Department’s rules.

    In addition to the $30,000 penalty assessed against Ultimate Fares’ owner Roni Herskovitz, he also will be barred from any involvement in the online air travel agency business for 12 months.

    The consent order and other documents in the case are available on the Internet at www.regulations.gov, docket DOT-OST-2009-0002.

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    Boeing Helps Saudi Arabian Airlines Upgrade 777-200ER Fleet

    SEATTLE, Feb. 20, 2011 / — Boeing and Saudi Arabian Airlines have teamed to modernize the flag carrier’s 777 fleet to enhance the passenger experience and environment. The project involves modifying the interiors of 22 of Saudi Arabian Airlines’ 23 Boeing 777-200ERs (extended range).

    The passenger cabin modification program began in early 2009 after certification of the new Business Market seating configuration. Modifications on this scale are generally scheduled to coincide with required heavy maintenance checks. However, under this modification program, the majority of the fleet already has been modified and returned to service. The modifications are scheduled to be completed in 2011.

    “This interior modification affects an important segment of our long-haul fleet and our passengers expect the best from us,” said Ali Milaat, CEO of Saudia Aerospace Engineering Industries. “With its experience as the airplane manufacturer, Boeing has done a great job in working with us to develop and support this process and we look forward to sharing the great results with our customers.”

    Boeing Commercial Aviation Services, working with the airline team, developed a cabin layout that provides increased comfort and amenities for passengers while providing the airline with an attractive, new in-flight identity. Boeing also provided the engineering services and program integration.
    “Saudi Arabian Airlines plays an important role in Middle East and global aviation and this interior refresh is a great opportunity for Boeing to bring value to an important customer,” said Dennis Floyd, vice president, Fleet Services for Boeing Commercial Airplanes. “Boeing is uniquely positioned with experience and expertise to engineer, certify and manage modification programs for our customers.”

    Eight of the airplanes feature Saudi Arabian Airlines’ new Business Market configuration with 24 first class, 38 business class and 170 economy class seats. The remaining jetliners are in the new High Density configuration that accommodates 14 business class and 327 economy class seats.

    The airplanes are configured with new Avio Interiors first, business and economy class seats. Widescreen displays are at each seat, connected to a Thales TopSeries i5000 In-Flight Entertainment (IFE) system. This system features on-demand movies, music and games and provides for a laptop power connector, USB port and RCA jack.

    The first class seats feature 15.4-inch (39.1-cm) in-seat video monitors with PC power and powered seat adjustment, at a 79-inch pitch. Business class seats have 12.1-inch (30.7-cm) in-seat video monitors, also with PC power and powered adjustment capability, at a 58-inch (147.3-cm) pitch. Economy seats are on a 32-inch (81.3-cm) pitch and have 8.9-inch (22.6-cm) video monitors in-seat.

    Boeing produced the U.S. Federal Aviation Administration-certified service bulletin and kit of parts to accommodate the seat installation and the new in-flight entertainment system. Boeing also relocated and updated floor coverings, ceilings, sidewalls, class divider partition walls, stowage bins, closets and plumbing to enable the airplane modernization. As a full-service integrator, Boeing can perform as much of an airline interior upgrade as required, including management of all aspects of the project through certification.

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    Boeing and Fujitsu Form Strategic Alliance in Airline Information Maintenance Services

    SEATTLE, Dec. 17, 2010 — Boeing and Fujitsu have established a strategic alliance in which the companies will develop a service to enable greater efficiency in aircraft maintenance operations. The partnership will employ unique tools such as Radio Frequency Identification Devices (RFID) and Contact Memory Buttons (CMB) to allow customers to use these technologies without needing to retrofit their own fleets. Airlines can reduce costs by reducing inventory and manual data entry errors without having to create new processes.

    Under the new alliance, Fujitsu will provide Boeing with a globally-shared platform that includes automated identification technology devices, device readers, software applications and a system integration and deployment service. Boeing will tailor solutions for each customer’s needs, integrate those solutions into the customer’s operational environment and establish a long-range plan that will expand automated identification technology solutions across the customer’s enterprise. Boeing plans to launch this service (with a formal name) for airlines in the first quarter of 2012. The service will be available for Boeing and non-Boeing fleets and will be rapidly adaptable to any customer.

    “We have been working with Boeing for more than five years to promote RFID implementation in the aviation industry and we are very excited to start this project jointly,” said Mitsutoshi Hirono, corporate vice president Fujitsu Limited.

    The Boeing Transformation Service will enable customers to better manage aircraft components, equipment and materials by retrofitting them with automated identification technology devices, allowing automated data management and highly visible supply chain related maintenance processes. Prior to the launch of the new service in early 2012, the service will undergo three phases of beta testing through deployment with a launch customer.

    “Our customers have told us they need these types of innovative solutions to improve operational efficiency,” said Per Noren, vice president, Boeing Commercial Aviation Services, Information Services. “We see an opportunity for the aviation industry that surpasses past expectations in establishing this partnership with Fujitsu.”

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    Goodyear Recommends Aviators Know Aircraft Tire Wear Limits

    AKRON, Ohio, Dec. 7, 2010 — Knowing your limits is sage advice that applies to everything in life from financial risk to piloting an airplane or even that return trip to the buffet. But when it comes to aircraft tire wear, it’s all about routine inspection and knowing the facts.

    Aircraft tires experience wear during taxi, takeoff, and landing. Takeoff generates the most tire wear because the airplane has a full fuel load and the tires are pre-heated by taxiing. So with all aircraft, tires should be routinely inspected during preflight to check tire wear.

    When inspecting aircraft tires, the first thing to check (after checking the tire pressure) is the amount of remaining tread to avoid excessive wear and possible unsafe conditions. According to Larry Rapsard, product support manager for The Goodyear Tire & Rubber Company (NYSE: GT), “Aircraft tires should be removed when the tread is worn to the base of any groove at any spot, or to the minimum depth stated by the aircraft manufacturer.”

    Tires should also be examined for uneven wear. In cases where gear camber wears one side faster than the other, tires can be demounted and turned around to extend the tire life. Uneven aircraft tire wear is usually an indication of gear misalignment or tire underinflation.

    Rapsard also lists other aircraft tire wear conditions revealed through inspection that may require tires to be removed from service. “Sidewall damage including some weatherchecking, cracks, or cuts means the tire should be scrapped if the damage extends down to the fabric plies. The same goes for tread cuts and groove cracking,” he said. Damage that doesn’t expose the cords normally does not require the tire to be removed.

    Other excessive operating conditions will cause the tread to wear much faster, such as high energy braking, high speed taxiing and high speed cornering. Be sure to consider these if you see fast tread wear.
    Also, tires that have been run while more than 10% underinflated can be damaged internally and should be removed.

    By taking the time to conduct proper inspections and knowing the limits of acceptable aircraft tire wear, you’ll get the most out of your tires.

    These tips and more are covered in detail in Goodyear’s Tire Care & Maintenance Manual. For information about Goodyear aviation tires and dealer locations, visit www.goodyearaviation.com.

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    FAA, Europe Sign NextGen Research Agreement

    March 3–The FAA and the European Union formally signed an agreement today to work together on research aimed at providing seamless air traffic service to aircraft flying between the United States and Europe.

    The agreement, signed in Budapest, calls for both sides to research the interoperability of avionics, communication protocols and procedures, as well as operational methods under NextGen and its European counterpart, the Single European Sky ATM Research (SESAR). Carey Fagan, the FAA’s executive director for international affairs, signed for the U.S. Pal Volner, state secretary for transport for Hungary, and Siim Kallas, EU vice president and commissioner for transport and mobility, signed on behalf of the EU.

    The agreement encourages industry participation on both sides of the Atlantic, ensuring the development, harmonization and use of the best technologies available. The collaborative arrangement will lay the foundation for expanding air traffic modernization around the world.

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    Lufthansa restructures passenger business organisation

    Stronger customer focus through more efficient structures / Divisionalisation strategy to be continued / Launch of “Future Berlin” project / Changes to take effect on 1 April 2011

    Lufthansa is restructuring its passenger business organisation to take account of the changing competitive landscape. The new, more customer-driven organisation will also allow the company to respond more effectively to market challenges. The aim is to sharpen the focus on customers and the competition while at the same simplifying and speeding up internal decision-making and management processes.
    Ongoing development of the organisation will strengthen and sustain Lufthansa’s passenger business divisions, which will in future benefit from more efficient structures that are tailored to changed customer requirements, tougher competition and also to the new Group structure. The changes will take effect on 1 April.

    The re-allocation of responsibilities and new appointments to the Lufthansa German Airlines Board announced on 7 December 2010 will also become effective on 1 April. Captain Kay Kratky will then be responsible for the Frankfurt and Flight Operations division, Thomas Klühr for Munich and Direct Services and Jens Bischof for Sales and Revenue Management. Dr. Roland Busch will remain in charge of the Finance and Human Resources division. Carsten Spohr took up his position as a member of the Lufthansa Executive Board and, simultaneously, CEO Lufthansa German Airlines on 1 January.

    In the Finance and Human Resources division, the Controlling, Human Resources, Procurement, Airport Relations, Information management functions and a Finance project will have a direct reporting line to Dr. Roland Busch. Antonio Schulthess, who is joining Lufthansa from Swiss International Air Lines, will be responsible for Human Resources. Management of the other functions remains unchanged.

    In the Sales and Revenue Management division, headed by Jens Bischof, greater emphasis will be placed on Lufthansa’s business and leisure travel sales activities. To that end, a new department responsible for the business travel segment will be set up and headed by Marcus Frank. Christian Tillmans, meanwhile, will be in charge of private customer sales and tourism in the leisure travel business segment. In future, Sales and Revenue Management will be merged under the management of Lars Redeligx. From April, a number of appointments will be taken up in area sales management. Uwe Müller will be responsible for Germany and the Lufthansa Airline Group markets (Switzerland and Austria), while European markets will remain the remit of Dr. Karsten Benz. Jürgen Siebenrock, who is joining Lufthansa from Lufthansa Cargo, will be responsible for managing markets in the Americas and Steffen Harbarth will be in charge of Asia/Pacific. Joachim Steinbach will remain responsible for Africa and the Middle East.

    The reorganisation of the Frankfurt and Flight Operations division will create four functions with a direct reporting line to Captain Kay Kratky. Dr. Alexis von Hoensbroech will be responsible for Commercial Management. Andreas Döpper will remain in charge of Station and Infrastructure Development at Frankfurt. Wolfgang Kolhagen, who is moving from Condor Flugdienst GmbH to Lufthansa, will assume responsibility for cabin crew at Frankfurt. The Operations department at Frankfurt, which will in future incorporate flight operations as well as specific ground processes, will be headed by Captain Werner Knorr.

    Following the creation of the new Munich and Direct Services division headed by Thomas Klühr, the strategy of divisionalisation will be carried forward and developed. The organisational structure of the operational units at Frankfurt will also be established in full at Munich under Helmut Wölfel as Commercial Manager. Captain Kai-Uwe Spannbauer will be in charge of Operations at MUC. In future, Munich cabin crews will be managed by Heike Birlenbach, while Burkhard Feuge will be responsible for Station and Infrastructure Development at Munich. Oliver Wagner will remain in charge of Direct Services, which will be responsible for all Lufthansa flights that are not routed through the Frankfurt or Munich hubs. Responsibility for Lufthansa’s activities in Italy will be bundled in a separate department and assigned to Michael Kraus, who will thus be responsible for Lufthansa Italia operations and Lufthansa’s sales organisation in Milan. In addition, he will remain Managing Director of Air Dolomiti.

    As part of the restructuring process, new cross-functions will also be created. In future, aside from strategy development, the Business Development unit will oversee network and corporate development as well as fleet dimensioning and allocation. This function will be headed by Armin Herzwurm. Product and Marketing Management will be bundled in another cross-divisional function, which will be managed from April by Dr. Reinhold Huber. The new “Future Berlin” project will be launched to look into ways of expanding Lufthansa’s market position in Berlin. The manager responsible for this new function will be Josef Bogdanski. Managers in charge of the cross-functions will report direct to the CEO of Lufthansa German Airlines, Carsten Spohr.

    Christian Tillmans’ move from the management of Lufthansa CityLine to Lufthansa will create a vacancy on the Board at Lufthansa’s regional subsidiary. Stephan Klar will therefore be proposed to the Lufthansa CityLine Supervisory Board as a new member of the airline’s Board of Directors.

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