The plane was being pushed back for takeoff when a passenger opened a door, resulting in the raft falling onto the aerobridge. The passenger later told the airline officials, “I was about to take my seat when I heard a staffer knocking on the window asking to open the door. So I opened the door without realizing that I shouldn’t have opened it.” Another passenger said, “As the door opened, there was a sudden hissing sound, followed by a loud thud, and that was when the flight attendants noticed the passenger’s errant behaviour. It was too late to stop him.”
The incident could cause serious injuries to the on-ground crew and vehicles if the rift had not fallen on the aerobridge.