The pilot requested an emergency landing after an elderly Slovakian woman used the toilet reserved for business class travelers. The plane was en-route from Vienna, Austria to Abu Dhabi, UAE at the time. According to Edita Kmetova, 60, she got sick mid-flight and had to use business class toilet because economy class toilet was already in use. When she came out, the pilot, business class passengers, and stewardesses confronted her and handcuffed her for the rest of the flight.
The plane landed safely in Erzurum. According to the airport manager Abubekir Özcan, he asked the crew to un-cuff her and took her for questioning. However, since she had no criminal record, she was released.
Özcan also said he had requested the pilot to allow Kmetova to continue her journey as she had no money and looked devastated. But the pilot took off without her.