A spokesman with the FAA said that an emergency evacuation slide of the Boeing 737-700 opened up in midair. According to reports, the plane dropped from 38,000 ft. to 11,000 ft. in just 12 minutes due to a loss in cabin pressure.

The plane landed safely and the United Airlines confirmed that all 96 passengers and 5 crew members aboard remained unhurt.

Passengers remained seated for about an hour before disembarking. They were taken to their destination on an alternate flight.

United Airline’s maintenance crew is checking the plane to determine the cause.

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