Passengers denied fair compensation’ by British Airways
Here’s the situation–after the problematic Oslo flight, British Airways paid for food and hotel accommodation for stranded passengers who had been on the flight, but they deny further compensation. This is apparently British Airways attitude in regard to “thousands of passengers” impacted by the closures caused by the BA flight, according to Travel Weekly.
BA’s cancellation of 200 flights after the Oslo flight issue led to Heathrow’s brief closure (of two runways.) 200 flight cancellations affects a whole lot of people.
In this case, the European Commission’s new guidelines are going to be tested. Clyde and Co. said if the closure was a bird strike, BA would probably be off the hook, but if it was due to faulty maintenance, that’s their responsibility.
In my opinion, BA deserves all the ass kicking they get and a whole lot more for their laxity in accepting responsibility. I hope the passengers all sue for their damages. Maybe, just maybe a lawsuit will send a message to the operators of huge airline companies.