American Airlines and American Eagle Extend Ticketing Deadline to Help Customers Affected by Mexicana Airlines Service Suspension

Tuesday, September 7, 2010
By George Hatcher

FORT WORTH, Texas, Sept. 3 /PRNewswire/ — American Airlines and its regional affiliate, American Eagle, today announced that the deadline for the special 20 percent discount off of any published fare for customers holding tickets for confirmed bookings on cancelled Mexicana flights has been extended until Sept. 12, 2010.

Under an offer that became effective on Aug. 30, 2010, American and American Eagle will replace a customer’s travel itinerary with a new confirmed ticket to their original destination or to the closest airport served by the carriers. This offer is only valid for travel between the U.S. and Mexico. Changes to the closest airport served by American or American Eagle are permitted only if American or American Eagle do not serve the original destination. Travel must occur within seven days of the original travel dates. Travel must be completed by Oct. 28, 2010.

To take advantage of this special offer, customers may call American Airlines reservations:

U.S.-based Customers

1-800-433-7300 (English)
1-800-633-3711 (Spanish)

Mexico-based Customers

5209-1400 (Mexico City only)
01-800-904-6000 (Rest of Mexico)

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